Policies

Returns


- We do not accept change of mind returns. Please choose carefully at check out.
-  If the item is damaged or not as pictured please contact Amity Created within 7 days of receiving your order to initiate the process.
-  All shipping costs for returns and exchanges are at the buyers own expense.
-  Please provide your order number and contact details
- All items must be in its original condition and packaging.
 

Shipping


Shipping prices are determined by the current Australia Post prices, weight and size of the package.
Please contact us if you would like further information.
We have a quick turn around on all Australian deliveries. Generally, orders will arrive within 2-5 business days. Please keep in mind that we allow for extra time in special circumstances or public holidays. 
We offer fast service with all international deliveries; approximately 7-14 business days to metropolitan areas of major cities. Import duty and taxes may incur for shipping to certain countries, these charges are at the customers expense.
If you are unsure if we deliver to your country, please send through an inquiry email to info@amitycreated.com
Your Tracking details for teacup purchases will be emailed to you once your order has been shipped. We place a high value on you receiving your order, therefore we ensure your parcel is tracked so we know its location at all times! Unfortunately once your order has left Australian shores we no longer have control over it, there may be delays due to extreme weather or holiday seasons. Please contact us if you are concerned.
- Amity Created xx